Workplace culture is the “personality” of the business.
It consists of shared values and accepted behaviors. Culture impacts how decisions are made, how employees treat each other, how customer service is conducted and how things get done.
A strong, healthy workplace culture will have a positive impact on employee performance by inspiring commitment to the business’ mission. When there is a strong workplace culture, people feel they are part of something big and are contributing to the overall success of the business. Culture reminds people what the business is all about.
A healthy culture does not just happen, it stems from the top down. As a business owner and leader your role is vital in initiating and spreading a positive culture.

 

Online Resources

Zappos is a well-known leader in developing and maintaining a strong workplace culture. It has been named one of the Fortune 100 Best Companies to Work For 5 years in a row. Learn more about how they do it: http://www.zapposinsights.com/

How to Establish Your Company’s Organizational Culture – Leaders articulate the culture, make it real, and transfer it throughout the organization.

How to Change Your Organization’s Culture – Changing an entrenched culture is the toughest task you will face. To do so, you must win the hearts and minds of the people you work with, and that takes both cunning and persuasion.

How to Create a Culture of Candor – There are no silver bullets in the field of management. But insisting on candor comes as close to being an all-purpose problem-solver as any idea yet encountered.

How to Fix Your Lame Company Culture – Culture isn’t something you can dictate.  Here’s how to shift the way your company thinks about cutlture to get everyone engaged.

 

Helpful Videos

Jay Wilkinson on Company Culture (TEDxLincoln)

Jack Welch: Create Candor in the Workplace

 

Books

Delivering Happiness by Tony Hsieh

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“CEO Tony Hsieh has continually emphasized company culture as key to the growth, innovation, and lifeblood of Zappos. In his book “Delivering Happiness,” Tony lays out specific to-do’s for establishing and prioritizing culture, showing that culture translates to company values and eventually breeds—in Zappos’ case—a company’s rare edge in outstanding customer service. A must-read for entrepreneurs.” —Annie Wang |

 

Creativity, Inc. by Ed Catmull

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From Ed Catmull, co-founder (with Steve Jobs and John Lasseter) of Pixar Animation Studios, comes an incisive book about creativity in business.  Creativity, Inc. is a book for managers who want to lead their employees to new heights, a manual for anyone who strives for originality, and the first-ever, all-access trip into the nerve center of Pixar Animation—into the meetings, postmortems, and “Braintrust” sessions where some of the most successful films in history are made. It is, at heart, a book about how to build a creative culture—but it is also, as Pixar co-founder and president Ed Catmull writes, “an expression of the ideas that I believe make the best in us possible.”