Once you have found and hired the right person for the job, set them up for success with a thorough training program.
Starting with the first day on the job, be sure that the employee clearly understands his/her job responsibilities and how he/she contributes to the business’ success. First-day topics should also include an overview of key company policies and general administrative procedures.
Provide the employee with a training plan that details specific skills needed and target dates for desired levels of competency. If business resources permit, assign an experienced employee to mentor the new employee during the initial days or weeks of employment.

North Idaho SBDC offers a continual schedule of affordable workshops, conferences, and special events; each designed to teach practical, hands-on small business management skills. Our trainings are facilitated by dynamic, knowledgeable instructors, and range in content from introductory to advanced. Topics include marketing, cash flow, financial statements, business valuation, sales, bookkeeping, accounting, strategic planning and much more.
Experienced employees and the business will benefit from ongoing training and skill development plans. Most small businesses don’t have the budget for extensive off-site training, but there are many resources available for low-cost, skill development. Some examples include on-line training, trade associations, local colleges or Small Business Development Centers.
The Workforce Development Training Fund (WDTF) can reimburse employee training costs to eligible companies that are bringing jobs to Idaho, adding jobs through expansion or upgrading skills of current workers who are at risk of being permanently laid off.

Online Resources

8 Tips for Training your Small Business Employees on a Budget – Well-trained employees are essential to the success of your business. Unfortunately, in a bad economy, a business’ training budget is often the first thing cut. It may make sense at the time, but the long-term implications can far outweigh the immediate costs saved.

Employee Handbook – The company employee handbook is one of the most important communication tools between your company and your employees. Not only does it set forth your expectations for your employees, but it also describes what they can expect from the company.

7 Steps to Develop an Effective Employee Training Program – Operating a business with employees who have the skills and knowledge to stay productive is dependent upon a few factors. One of the biggest is developing and implementing a successful training program that nurtures employees and capitalizes on their talents.