North Idaho Small Business Development Center is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to support accessibility

North Idaho Small Business Development Center takes the following measures to ensure accessibility of North Idaho SBDC:

  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Assign clear accessibility targets and responsibilities.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. North Idaho SBDC is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication, after a session expires, does not cause loss of data.

We also utilize an accessibility menu that provides additional options for changing font size, change the font to be more readable, change contrast, and other options. We have also included keyboard shortcuts to the content and footer.


We welcome your feedback on the accessibility of North Idaho SBDC. Please let us know if you encounter accessibility barriers on North Idaho SBDC:

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

North Idaho SBDC is designed to be compatible with the following assistive technologies:

North Idaho SBDC is not compatible with:

  • Browsers older than 3 major versions

Technical specifications

Accessibility of North Idaho SBDC relies on the following technologies to work with the particular combination of a web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment approach

Idaho Small Business Development Center assessed the accessibility of North Idaho SBDC by the following approaches:

  • Self-evaluation
  • External evaluation
  • We use Chrome’s Lighthouse and WP ADA Compliance Check to verify ADA compliance.