“Operational Management Strategy for Profit” – Accelerate Your Business Series #3
Exceptional customer service is essential to the survival of small businesses. Employee satisfaction and retention are key.
With Bill Jhung, Business Coach, NISBDC
March 17 @ 8:30 am – 12:00 pm PDT
Does your business deliver a consistent level of service to customers? Do you struggle to keep excellent employees?
To thrive, your business needs to be able to attract, hire and retain talent.
In this webinar you will:
- Understand the reasons for the labor shortage and how to successfully attract the labor your business needs at this time.
- Learn different tactics needed for finding hourly and salary workers and strategies for hiring.
- Discover what is driving job seekers and how to position your business for success.
Part 3 of 4 part series “Accelerating Your Business”
Presented by: Bill Jhung, Director – North Idaho Small Business Development Center